endear (hereinafter referred to as “we” or “us”) has established the following privacy policy to promote the protection of personal information by establishing a framework for the protection of personal information and ensuring that all employees are aware of the importance of protecting personal information and the efforts being made to protect it.

Management of personal information

In order to keep customers’ personal information accurate and up-to-date, and to prevent unauthorized access, loss, damage, falsification, or leakage of personal information, we will take the necessary measures to maintain security systems, improve management systems, and thoroughly educate employees, and implement safety measures to strictly manage personal information.

Purpose of use

Personal information received from customers will be used to send e-mails and materials as a response to our communications, business information, and questions.

Providing and disclosing Information to Third Parties

We will appropriately manage the personal information we receive from our customers and will not disclose it to third parties except in the following cases;

  • when the customer has given consent.
  • When the information is disclosed to a company to which we outsource our business in order to provide the service requested by the customer.
  • Is in accordance with or required by the applicable law to disclose the information

Inquiries from the customer

If a customer wishes to inquire about, correct, or delete his or her personal information, we will respond to the request after confirming the customer’s identity.

Compliance and review of laws and regulations

In addition to complying with Japanese laws, regulations, and other norms applicable to personal information held by the Company, the Company will review the contents of this policy from time to time and make efforts to improve it.

Contact Us

If you have any questions regarding our handling of personal information, please contact us at the following address
104 Arisugawa Place, 3-6-17 Minami-Azabu, Minato-ku, Tokyo 106-0047, Japan

Norie Kim